Privacy Policy

1. Introduction

Welcome to ZEREQA. ZEREQA provides a platform where users can watch short-form video content, participate in available tasks and activities, manage rewards, and use other features provided through our website and mobile application.

By accessing or using ZEREQA, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.

2. Information We Collect

Depending on how you use ZEREQA, we may collect the following categories of information:

Account Information

• Name or display name
• Email address
• Profile information
• Profile picture, if you choose to provide one
• Unique account identifiers

Authentication Information

If you use Google Sign-In or another supported authentication method, authentication information may be processed through the relevant authentication provider and our authentication infrastructure.

Wallet & Reward Information

• Reward and points balances
• Transaction history
• Referral information
• Withdrawal information submitted by you
• Records related to rewards and promotional activities

Technical Information

• Device type and operating system
• Application version
• IP address or approximate network information
• Device and application identifiers where applicable
• Crash and diagnostic information
• Usage and interaction information

3. How We Use Information

Information collected through ZEREQA may be used to:

• Create and manage your account.
• Authenticate your identity and provide secure login.
• Provide video, task, wallet, referral, and reward features.
• Process eligible rewards and withdrawal requests.
• Maintain transaction and account records.
• Prevent fraud, abuse, manipulation, and unauthorized activity.
• Improve application performance and user experience.
• Monitor crashes, errors, and technical problems.
• Communicate important service-related information.
• Maintain the security and integrity of our services.

4. Video & Content Services

ZEREQA may display or provide access to video content, including short-form videos and series content, through third-party services and APIs.

Video playback may involve third-party platforms such as YouTube or other content providers. Those providers may independently process information according to their own privacy policies and terms.

5. Advertising

ZEREQA may display advertisements through third-party advertising services, including Google AdMob and other advertising partners.

Advertising providers may collect or receive information such as advertising identifiers, device information, approximate location, and interaction information in accordance with their own policies and applicable settings.

Where required, users may be provided with choices regarding personalized advertising and privacy settings.

6. Rewards, Referrals & Earnings

ZEREQA may provide points, rewards, promotional benefits, referral rewards, or other incentives based on activities defined by the platform.

To maintain the integrity of the reward system, we may collect and analyze activity information to identify duplicate accounts, suspicious behavior, automated activity, reward abuse, or other violations of our terms.

Reward availability, eligibility, conversion values, withdrawal requirements, and promotional conditions may change from time to time.

7. Withdrawals & Payment Information

If you request a withdrawal, ZEREQA may need information required to process and verify the withdrawal request.

Depending on the selected withdrawal method, this may include information such as a wallet address, bank-related details, mobile payment account information, or other information necessary to complete the requested transaction.

Users should only provide payment information through the official ZEREQA application or website.

8. Firebase & Cloud Services

ZEREQA may use Google Firebase and related Google Cloud services to support authentication, databases, application functionality, security, analytics, and other backend operations.

Information processed through these services may be subject to Google's applicable terms and privacy policies.

9. Information Sharing

We do not intend to sell your personal information.

Information may be shared with or processed by service providers when reasonably necessary to operate ZEREQA, including providers supporting:

• Authentication
• Cloud hosting and databases
• Advertising
• Analytics and diagnostics
• Payment or withdrawal processing
• Security and fraud prevention
• Application infrastructure

We may also disclose information where required by applicable law, legal process, or to protect the rights, safety, and security of ZEREQA, its users, or others.

10. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. Users should therefore understand that absolute security cannot be guaranteed.

11. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain account and transaction records, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

12. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include:

• Requesting access to certain personal information.
• Requesting correction of inaccurate information.
• Requesting deletion of your account or certain information.
• Withdrawing certain permissions where applicable.
• Managing advertising or device privacy settings.

Some information may need to be retained where required for legal, security, fraud-prevention, or financial record purposes.

13. Account Deletion

If you want to delete your ZEREQA account, you may contact us using the contact information provided below or use an available account deletion feature within the application, where provided.

Account deletion may result in the loss of access to your profile, rewards, points, transaction history, referrals, and other account-related information, subject to applicable legal and operational requirements.

14. Children's Privacy

ZEREQA is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can review and take appropriate action.

15. Third-Party Services

ZEREQA may contain links, integrations, advertisements, embedded content, or services operated by third parties.

Third-party services operate independently and may have their own privacy policies, terms, and data practices. We encourage users to review the privacy policies of third-party services before using them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

Your continued use of ZEREQA after an updated policy becomes effective constitutes acknowledgment of the updated policy, where permitted by applicable law.

17. Contact Us

If you have questions, concerns, privacy requests, or questions regarding this Privacy Policy, please contact ZEREQA through our official website.